Job openings for rpa developer in mumbai thane

Job profile
• Design and implement Quality Management Framework
• Conduct process reviews to eliminate NVAs, improve customer service and first-time-right processing
• Publish process review reports
• Track implementation of recommendations
• Conduct process reviews to control processing errors, transaction outliers
• Conduct Risk Assessment for processes
• Recommend process controls
• Publish process review reports
• Track implementation of process controls
• Conduct RCA for customer complaints, process failures and non-conformance to SOPs
• Design and maintain SOPs
• Review adherence to SOPs

Technical skills: MIS , robotic process automation, SOP

Soft skills: Good communication skills, problem solving, interpersonal skills, analytical thinking, process excellence, strategic thinking

Educational Qualification: Software Engineer, B.E IT

Experience: 2 or more years of relevant experience

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